RCS (Rich Communication Services) provides an upgraded, rich messaging experience. When RCS chats are turned on in Google Messages, you can:
Share high-resolution photos and videos.
Know when someone is typing.
Get read receipts: which show when someone has read or received your message. These read receipts also let your contact know when you’ve read their message.
Send messages over mobile data and Wi-Fi
RCS Business Messaging allows brands to engage with customers seamlessly on Android. It enables direct interaction with businesses, enhanced by distinctive branding and rich media.
Features include:
- Read receipts and analytics to measure engagement.
- A ‘Verified’ icon to build trust.
- Personalized promotions to drive sales.
- Streamlined payment notifications for transactions.
- Significant improvements in customer engagement and efficiency